Data Center Technician at Microsoft supporting critical cloud infrastructure, with hands-on experience in troubleshooting, incident response and hardware operations in fast-paced production environments. I pair that frontline knowledge with low-code development and project management to build Power Platform solutions that simplify processes and improve how teams work.
Provided IT support in an enterprise environment spanning three buildings and hundreds of users. Resolved hardware, software and Windows networking issues, maintaining uptime and productivity across a fast-paced operation.
Based at Microsoft's Milwaukee (MKE) datacenter campus, a next-generation hyperscale facility supporting the rapid expansion of cloud computing and AI. As part of Microsoft's global infrastructure, MKE helps power the platforms and AI capabilities organizations around the world rely on every day.
Pursuing opportunities in datacenter project management, technical program management, Power Platform engineering and operational leadership, building on frontline infrastructure experience, the CAPM and Microsoft Power Platform certification.